Jason Bates

Jason Bates is a pioneering tech entrepreneur and the co-founder of Monzo and Starling Bank, two of the most impactful financial services companies recently. He now leads a fintech consultancy and shares his insights on the FinTech Insider podcast, covering topics from digital banking to the future of cryptocurrencies.

At Starling, he was pivotal in product development and branding, setting the stage for his next venture, Mondo, which set records in crowdfunding. As Monzo's Chief Customer Officer, Jason designed their acclaimed app and spearheaded their banking license applications. Monzo thrived by fostering user loyalty, with referrals generating 80% of new business, revolutionising banking engagement and attracting a younger demographic.

Through his consultancy, Jason assists firms in refining mobile platforms, targeting markets, and leading digital transitions effectively. He explores the future roles of AI in banking, the dynamics of consumer interactions, and leadership during digital and cultural transformations.