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Lindsay Herbert
Lindsay Herbert is an author, IBM Chief Innovation Officer, and inventor, renowned for driving large-scale digital transformation and inspiring global leaders to innovate effectively.
Lindsay Herbert is the author of "Digital Transformation", a globally acclaimed business book that provides a practical and actionable framework for leading major organisational change through innovation on an enterprise scale. The book has been widely praised for its insights into how businesses can navigate today’s fast-changing environment by becoming more adaptable and responsive to change. Lindsay’s core message is that true digital transformation isn’t just about adopting new technologies, it’s about embedding the ability to continually adapt to new challenges and opportunities. Success, she argues, comes from recognising and reacting to small, early signals of change, while harnessing data, cutting-edge technology, and fresh ways of working.
In her role as an IBM Inventor and Chief Innovation Officer for IBM Garage, Lindsay works closely with senior leaders from some of the world’s most prominent companies, advising them on how to enhance their innovation strategies and push the boundaries of what’s possible. Her work with IBM Garage involves creating breakthrough technologies that directly address industry challenges, including her latest invention, the IBM Instant Checkout—a game-changing solution for the retail sector. This technology has garnered international media attention, with coverage on BBC World News and a feature on BBC Click, cementing Lindsay’s reputation as a leader in practical, transformative innovations.
Outside her work with IBM, Lindsay plays a key role in shaping the future of London’s cultural landscape as a Governor for the Museum of London. Appointed by the Mayor of London, Sadiq Khan, she is helping to steer the museum’s own digital transformation, ensuring it remains relevant and engaging in the digital age. In addition, Lindsay chairs the BIMA Innovation Council, where she leads discussions on emerging trends and challenges, guiding businesses towards more innovative and sustainable futures.
As a speaker, Lindsay captivates audiences with her blend of personal insights and inspiring stories from global business leaders. Drawing on her own experiences as a hands-on innovator, she shares practical lessons and real-world examples of how companies have successfully navigated digital transformation. Her talks leave audiences not only motivated but also equipped with the tools and mindset needed to drive meaningful innovation in their own organisations. With a deep understanding of both the technological and human aspects of transformation, Lindsay empowers leaders to embrace change and build more resilient, forward-thinking businesses.
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